Effective Litigation Management Award - HSJ Value Awards 2019
When something goes wrong in healthcare, the effects of any resulting harm can be far reaching. The patients and their families, of course but also the healthcare professionals who gave the care will also be changed by the incident. There are also wider, organisational incidences like employment and contractual law and the financial consequences which follow.
The expenses also vary significantly between organisations, such that litigation costs will be a key thread of Getting It Right First Time, the national programme that aims to increase efficiency and improve quality by tackling unwarranted variation.
The focus of this award is to recognise effective management of litigation costs through improved systems and processes including GIRFT, enhanced patient safety mechanisms, reporting and learning to prevent the need for legal recourse. The award will also recognise non-clinical efforts to create a supportive staff culture, better training and education all of which can demonstrably show a reduction in litigation costs.
Winners of this award will be NHS organisations who can demonstrate with evidence that they have managed their legal outgoings effectively through internal initiatives or working with an external partner. Entries from partner organisations are welcomed.
- A clear rationale for the initiative, and details of how the specific problem was initially identified
- An explanation of how the initiative aimed to increase patient safety, so reducing litigation costs and improving value
- An explanation of how the initiative was informed by existing best practice or evidence
- Evidence that the initiative has bolstered patient safety and reduced litigation costs. This must be quantitative – so a demonstrable reduction in clinical negligence incidents, and a resulting fall in litigation costs.
- Demonstrable evidence the initiative has longevity and continuous improvements are being made
Initiatives that have embedded and spread beyond their original setting to other departments, settings or organisations. Alternatively, clear evidence the work is potentially replicable and scalable.
In this context value can be considered in terms of patient and family experience and enhanced systems which allow for an open and supportive culture. All of which can be aligned with a reduction in the costs of litigation. Demonstrate how this has been achieved and measured.
- Clear evidence all relevant parties were involved in the initiative, including patients
- Demonstrably strong partnerships between clinicians and non-clinical management
- Evidence of how clinical staff were engaged in any change in practice