Digital Clinical Transformation Award

Virtual Booking for Minor injuries : The Partnership of East London Co-Operatives

We serve the population of Barking, Havering, Redbridge and Dagenham through the provision of two ED co-located urgent treatment centres and two non ED co-located urgent treatment centres in North East London. We set up a virtual consultation service for minor injuries, led by experienced minor injuries doctors. Patients can be referred from 111 straight into the service, and if required diagnostics can be pre-booked for scheduled arrival. Patients are consulted over their mobiles phones via video link to clinicians located within any of our centres. See presentation with youtube link (bottom of slide 2) in supporting evidence.