Sending Bespoke Automated eCalendar invites and reminders for cervical screening : West Green & Hornsey Wood Green Surgeries
We implemented this innovation across 2 surgeries, West Green & Hornsey Wood Green surgery located in Haringey. Haringey CCG is the 6th most deprived borough in London and our combined patient list covers over 22,000 patients. Of note, there are over 100 different unique languages spoken in Haringey.
Having found that both surgeries had lower cervical smear uptake rates than the average in Haringey and London, we created a software that would send automated bulk emails including links to videos and translated material to patients with e-calendar invites that would automatically remind them to book a smear appointment when due.