System or Commissioner Led Service Redesign Initiative

Spreading video group clinics in England : NHSEI-Redmoor-ELC

NHS England and Improvement’s General Practice Nurse Ten Point Plan team and The Redmoor-ELC Partnership planned to trial video group clinics (VGCs) with eight pioneers. When the pandemic hit and despite a modest budget, they spread this untested innovation at scale to help primary care and patients to cope and stay connected through Lockdown and beyond. The team swiftly refined a flexible, interactive learning programme and assured indemnity cover alongside robust confidentiality and consent processes. Over six months, they engaged over 500 primary care teams. 74% say they will continue with VGCs. Over 2000 people will be trained in 2021/22